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Job Title

What does a Project Coordinator do at Fiserv?

As a Project Coordinator, you will be part of the Operational Verification and Validation (OV&V) team contracted to the Indiana State Family and Social Services Administration - Division of Family Resources. The Division of Family Resources receives applications and approves eligibility for Medicaid, Supplemental Nutrition Assistance Program (SNAP) and the cash assistance program, Temporary Assistance for Needy Families (TANF).

What you will do:

• Manage the project budget with the project manager, including timecard updates and reconciliation of purchase orders, invoices, and timesheets across vendors and Fiserv.
• Build and maintain intuitive document and correspondence repositories that enable clear access and protect sensitive information when required.
• Analyze macro- and micro-level patterns in areas of responsibility and present data-backed findings to senior stakeholders.
• Serve as main point of contact between third-party vendors, the project manager, and Fiserv regarding contract questions, related personnel, and other project matters.
• Serve as main point of contact for OVV team members for technical issues related to state-issued equipment and/or state systems (IEDSS)
• Oversee and facilitate hiring workflows, including candidate communication, onboarding document upkeep, and coordination of administrative onboarding tasks (access, offer letters).
• Collaborate and work alongside the OV&V internal management team in areas of strategic growth and project management

What will you need to have:

• 4+ years of experience working with data, including but not limited to collecting, organizing, analyzing, and presenting data
• Experience in report creation and presentation tools such as Microsoft Excel, Word, and PowerPoint
• Experience in financial and/or bookkeeping work
• Experience collaborating with key vendors through direct and indirect channels
• Bachelor’s degree and related experience and/or military experience

What would be great to have:

• Experience presenting detailed information to key stakeholders
• Experience with Indiana State Health care and Social Service policies

Important info about this role:

• This role is fully remote and requires a reliable internet connection to attend meetings and collaborate with colleagues.
• Worker must conduct all work while being physically located within the state of Indiana

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.