Job Description

A bit about us

We’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.

Our portfolio features some of the world’s leading events in sectors like ecommerce, healthcare, edtech, and fintech. We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix.

Alongside our market-leading events, we’re building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms.

Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business.

Think that sounds good? Wait until our talent acquisition team tells you about the culture.

A bit about you

First things first: whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome. The question isn’t where you’ve come from, but where you want to go.

You’ll thrive here if you’re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact.

Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins.

If that sounds like you, you’ll fit right in.

A bit about the role

This is the role of an Event Operations Manager for Fintech Meetup Europe, part of our Global Brands Portfolio. Reporting into the Senior Event Operations Manager you will work alongside the wider event team to ensure a first-class experience for all attendees, and sponsors of the event, maintaining the high standards of innovation, creativity and delivery that Hyve is known for.

You will be contributing to the show budgets and operational plans for the event/s, working on projects ranging from managing key event features and sponsor activations, to vendor management and you will have the opportunity to help shape the identity of the event, building internal systems as you go.

Attendance onsite for periods of time at events is required (international travel is expected).

This role reports to: Senior Events Operations Manager

About Fintech Meetup Europe

Fintech Meetup Europe is a next-generation fintech event built for scale, efficiency, and impact. Powered by our proprietary meetings platform, it enables over 25,000 double opt-in 1:1 meetings, replacing traditional exhibition booths with structured, high-ROI networking. At its core is Europe’s largest hosted meetings programme for fintech, bringing together senior decision-makers from banks, financial institutions, retailers, merchants, and investors. This highly curated format requires seamless, tech-enabled execution, precise attendee flow, and best-in-class operational delivery to ensure every connection happens on time, in the right place, and with measurable value.

As part of your job, you’ll:

Event Operations

• Lead on projects that form part of the event: general contractor liaison, feature build, catering, cleaning, signage, security, staffing etc.
• Work closely with vendors and venue staff, ensuring smooth communication throughout the full event cycle from pre-show planning to onsite coordination.
• Contribute to the operational budget in partnership with the Senior Operations Manager, ensuring accuracy of quotes, forecasts and reporting.
• Provide operational advice and assistance to the sales, content and marketing teams
• Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authorities regulations and are in line with the individual exhibition strategies
• Help train and develop the Operations Co-ordinator to achieve high performance
• Ensure effective control and monitoring of health and safety standards at the exhibition, and compliance with Hyve best practice.
• Continually provide the best possible customer service for our clients
• Manage the design and build of feature areas to specifications and budget

Sponsorship delivery

• Own the onboarding process for all sponsors, acting as the first point of contact for sponsors, updating logos and company information as and when required.
• Own the sponsorship trackers and regularly update them with the new options/contact details/packages information
• Manage the sponsor inbox, ensuring timely and accurate responses; delegating and/ or escalating matters as required.
• Create and update sponsor reference documents to enhance the sponsor experience, ensuring a smooth sponsor journey, from onboarding, through onsite and post-show.
• Work with Senior Event Operations Manager to plan and deliver all sponsor deliverables, ensuring high standard of production.
• Research and suggest new sponsorship options to include promotional merchandise, onsite signage, features, external venues for parties

Team & Growth

• Support the wider team on operational matters to help spread knowledge and best practice.
• Line management and coaching of Event Operations Coordinator (once in place).
• Keep informed on current industry conversations and trends.

Here’s what we’re looking for from you:

• 2-3 years of proven events management experience in exhibitions - essential
• Customer care experience
• Budget management skills
• Production experience across exhibitions/conferences (desired)
• A high level of computer literacy, including excel, word and outlook
• Health & Safety training preferably including IOSH qualification
• Time management skills
• Exceptional communication skills, verbal and written
• Self-starter - ability to work independently
• Outstanding attention to detail and accuracy
• Ability and willingness to work flexible hours and both UK & international locations

Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!