Event Operations Manager - HLTH Europe

Shoptalk
Shoptalk

Administration, Operations

London, UK

Posted on Jul 3, 2026

About HLTH:

Our mission is to connect the entire healthcare ecosystem and foster meaningful community

interactions through three annual events (HLTH, ViVE and HLTH Europe), the HLTH

Foundation, and a series of digital content offerings. HLTH’s organisational goal as an industry

engagement platform is to help define the next decade of healthcare. HLTH was founded in

2015 and is now considered the foremost event for healthcare innovation in the whole of the US

and in Europe since 2024.

Summary of the Role:

We are looking for an experienced event logistics manager to join the HLTH team to own and

deliver key elements of the onsite experience of the HLTH events, in both Europe and the US.

HLTH Europe, Europe’s number one healthcare innovation event.

You will work closely with the global logistics team to ensure a first-class customer experience

for all attendees, maintaining the high standards of innovation, creativity and delivery that HLTH

events are known for.

With projects ranging from managing the delivery of key event features, partner programming

and onsite signage you will have the opportunity to help shape the identity of the event.

This role is based in the UK with travel into our London office 3 days a week, international travel

is required as is flexibility regarding working hours.

Primary Responsibilities:

  • Responsible for the onsite delivery of all partner programming and other specialty
  • programming at each HLTH event
  • From briefing in suppliers, venue and contractor liaison, through to onsite
  • scheduling, set up and open day management.
  • Managing the AV, signage, venue services and delegate F&B you will own
  • this area of the event budget, forecasting and updating where required.
  • You will update and maintain relevant internal documents and records,
  • working closely with the content team to keep them abreast of plans and
  • developments.
  • You will onboard all partner programme personnel and manage the
  • relationship with their logistics/ operations team to ensure a successful
  • event for all.
  • Work with venue to manage relevant service orders and schedules.
  • Vendor & Supplier Coordination
  • Liaise with suppliers (venue, AV, contractors, DMC) as assigned
  • Track orders, deadlines, and deliverables
  • Ensure all services are delivered as agreed
  • On-Site Event Delivery
  • Support build-up, live event operations, and breakdown
  • Troubleshoot operational issues quickly and professionally
  • Administration & Reporting
  • Maintain accurate records, trackers, and event documentation
  • Support budget tracking, forecasting, and invoice processing
  • Assist with post-event feedback collection and reporting

Qualifications:

●3+ years' experience working in exhibitions and/or conferences.

●Experience in tendering for suppliers and services, obtaining quotes, negotiating costs

and creating Service Level Agreements.

●Experience in budget management, consistency with keeping to budget and confidence

in reporting and reconciling.

●Experience of working with AV suppliers in the delivery of high-end content production.

●Experience managing temporary staffing teams, from scheduling and briefing through to

onsite management.

●Health and Safety awareness, ideally with IOSH certification or equivalent.

●Self-driven with the ability to maintain perspective and adjust task specifics where

necessary to meet the overall event objective.

Customer-first mindset with a proactive, problem-solving approach

●Ability to manage multiple tasks and work to tight deadlines

●Enthusiastic team player, open to receive and share feedback to make improvements

and implement best practice.

●Relentlessly client focused with first class communication skills and ability to build and

maintain relationships, with internal and external stakeholders.

●Experience working in Europe is beneficial.

Technology Stack:

●CRM (for all event areas): Salesforce

●Workspace: Google (Gmail, Docs, Sheets, Slides)

●Events: MapYourShow, Swoogo, , Swapcard, Docusign

●Internal Comms/Project Management: Asana, Slack, Zoom

Salary & Benefits:

●Competitive compensation and benefits package

●Apple laptop provided to all employees

●Paid time off & holiday schedule