Director of Sales

Position Summary

The Director of Sales will lead a team of Sales Managers responsible for driving revenue growth within an established customer base while also expanding the business through new customer acquisition.This leader will own the overall performance of their organization, including revenue production, forecasting accuracy, and pipeline development.

In addition to delivering near-term results, the Director will play a key role in developing sales talent. This position will coach and prepare high-performing sellers to advance into enterprise-level roles that lead complex, strategic opportunities.

Key Responsibilities

Revenue Leadership

• Own total revenue performance of the team, including growth within existing customers and acquisition of net new business

• Lead, manage, and develop a team of Sales Managers responsible for quota-carrying sellers

• Drive accountability for pipeline generation, deal progression, and closing execution

Forecasting & Sales Operations

• Maintain accurate weekly, monthly, and quarterly sales forecasts

• Implement disciplined pipeline management and deal inspection

• Identify risks and opportunities within the forecast and proactively drive mitigation strategies

Customer Expansion & New Business

• Lead strategies to grow revenue within the existing customer base through expansion, cross-sell, and upsell

• Ensure consistent new customer acquisition through proactive prospecting and territory planning

• Partner with marketing, product, and customer success teams to maximize account growth

Talent Development & Enterprise Readiness

• Develop high-performing sellers into enterprise-ready talent capable of managing complex deals

• Provide coaching on strategic account planning, multi-threading, executive engagement, and value-based selling

• Partner with the enterprise sales team to create developmental opportunities and mentorship pathways

Required Qualifications

• 5+ years of software sales experience within the hospitality or hotel industry

• Demonstrated success leading quota-carrying sales teams

• Strong forecasting, pipeline management, and revenue planning skills

• Ability to travel approximately 50%

What We Offer

• Competitive Benefits Package including health, dental, vision, and retirement plans

• Employee Assistance Program (EAP) supporting personal and professional well-being

• Career Development opportunities within Uniguest’s growing global organization

• Performance Commission Plan with incentives tied to ARR and pipeline growth

• Employee Recognition Rewards Program

• Dynamic Work Environment collaborating across sales, presales, delivery, and support teams

About Uniguest

Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors.

Our suite of turnkey technology solutions includes hardware and software packages, system implementation, and 24/7/365 multilingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and other engagement technologies.

Equal Opportunity Employer

Uniguest is committed to equal employment opportunity and providing all people equal access to employment without regard to personal characteristics unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.