Inbox Health modernizes the patient financial experience for medical groups and billing companies. We integrate deeply with EMR/PM systems to deliver digital statements, SMS/text-to-pay, card-on-file, and intelligent workflows that improve collections, reduce cost-to-collect, and boost patient satisfaction.

Role Overview

We’re seeking a data-driven VP of Sales to scale new logo and expansion revenue across billing companies, provider groups, and strategic partners. You’ll own strategy, execution, and talent—building a high-performance sales engine that partners closely with Marketing, Product, Customer Success, and Partnerships.

What You’ll Do

• Own the number: Deliver new logo and expansion ARR targets; drive forecast accuracy, pipeline health, and quota attainment.
• Build & lead the team: Recruit, onboard, and develop Sales Executives across Enterprise and SMB markets; establish clear roles, territories, and enablement plans.
• GTM & process: Define segment strategy (RCM/billing, provider groups), ICPs, and value messaging; institutionalize a consistent sales methodology.
• Partnership flywheel: Co-develop joint GTM with EMR/PM and channel partners; create partner-sourced pipeline and co-sell motions in collaboration with with Inbox Health business development team.
• Expansion engine: Partner with Customer Success to drive usage, product adoption, and multi-product expansion; lift NRR and reduce churn risk.
• Pricing & packaging: Collaborate with Product/Finance to optimize pricing, terms, and deal structures aligned to value and ROI.
• RevOps excellence: Work with RevOps to instrument dashboards, territories, comp plans, and capacity models; improve conversion rates and cycle time.
• Voice of customer: Provide structured feedback to Product on integration priorities, roadmap, and competitive positioning.

12–18 Month Outcomes (Success Metrics)

• ARR Growth: Hit or exceed new ARR and expansion ARR plans; improve average ACV.
• NRR: Achieve target NRR (e.g., 115–125% depending on segment) via structured expansion plays.
• Productivity: ≥85% quota attainment; time-to-first-deal and time-to-full-productivity improved by 20–30%.
• Pipeline Health: 3–4× coverage with stage conversion improvements (SQL→Win +5–10 pts).
• Velocity: Sales cycle reduced 15–20%; win rate improved 5–10 pts in core ICPs.
• Forecasting: ±5–10% accuracy by month/quarter.

Requirements

Must-Have

• 8–12+ years in B2B SaaS sales with 4–6+ years building/scaling teams; consistent success owning a multi-million-dollar ARR target.
• Domain depth in healthcare RCM/payments and EMR/PM integrations; selling to billing companies, MSOs, and multi-site provider groups.
• Proven playbook for enterprise/mid-market motions, value-based selling, and executive-level deal navigation.
• Strong command of funnel analytics (Salesforce), forecast rigor, territory/capacity planning, and comp design.
• Experience driving partner co-sell with EMR/PM vendors and channels.

Nice-to-Have

• Background in patient financial engagement, statement workflows, card-on-file, or eligibility/estimate solutions.
• Experience in product-led expansion and multi-product packaging.

Competencies

• Builder mindset; recruits A-players and up-levels talent.
• Operator’s discipline; runs crisp cadences (QBRs, pipeline, forecast).
• Storyteller; clear ROI narrative aligned to CFO/COO priorities.
• Cross-functional athlete; collaborates tightly with Marketing, CS, Product, and Partnerships.
• Data-driven and decisive; tests, learns, and iterates quickly.

Benefits

Competitive base + variable with accelerators; equity; full benefits (will discuss details during the process).

Equal Opportunity

Inbox Health is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.